Reporting to the General Manager of WICE Logistics Singapore, this position is to drive profitability and sales growth at WICE Logistics Singapore by developing and implementing innovative sales strategies to acquire new clients and expand services for existing ones, while consistently achieving positive financial results and fostering continuous business growth.
Responsibilities:
Develop and implement sales strategies for new business generation, expanding scope with existing clients and maintain quality service.
Drive and generate new business development through selling Air, Sea and Road product.
Lead and participate in tender including price negotiation with customers, preparation of proposals and quotation.
Coordinate and lead business development in collaboration with relevant departments.
Mentor and train management potentials.
Closely collaborate with the network and other functions and departments to secure all potential businesses and ensure quality service delivery.
Develop and maintain excellent relationships with customers to maximize business partnership.
Perform regular and quality updates of CRM and present to management.
Participate in preparation and present to target customers the MBR, QBR and YBR.
Requirements:
Minimum 5 years of experience in freight forwarding and logistics industry, with at least the last 3 years of experience in sales or business development role.
Minimum 3 years of experience in at least middle management level.
Management experience in the sales team is mandatory.
Proven sales record in both personal and team achievement. Managing or handling nominated shipments is irrelevant.
Experience in operation is a great plus.
Experience in the newly set up organization with entrepreneurial mindset, profit-driven, and financial savvy as well as highly motivated to excel in dynamic, fast-paced environments is of great plus.
Effective verbal and written communication in English and effective presentation skills.
Develop new sales opportunities and maintain relationship with existing customers at country level to achieve sales objectives
Hunting for new business by self-initial action, execute the sales activities needed in order to gain the business
Achieve or exceed the sales volume, profit margins and revenue targets as defined in business plan.
Lead and manage the development of business acquisition projects with sales strategies
Ensure to drive and manage operational productivity performance through initiatives, planning and programs
Find solution to fulfill customer’s requirements, gain and retain business.
Initiate, assist and launch sales and business development models to achieve budget plans such as: trade lane focus, airfreight, sea freight, and assist regional headquarter to launch local logistics programs in each country
Qualifications
Bachelor’s or master’s degree in logistics supply chain management and similar
Minimum 5 years functional leadership experience within international freight forwarding environment
Reporting to the General Manager of WICE Logistics Singapore, this position is to drive growth, enhance retention, and advocate for a portfolio of strategic accounts of WICE Logistics by proactively creating demand, identifying new opportunities, and delivering tailored solutions aligned with customer needs, while fostering collaboration and continuous improvement across cross-functional teams and geographic locations to meet customer commitments.
Responsibilities:
Manage the most strategic and complex customers of WICE Singapore and if necessary, of WICE in the region.
Demonstrate the vertical expertise (electronics, automotive, pharma, etc.).
Accountable to elevate and expand credible relationships across functional departments within the customer supply chain.
Leverage global network (owned offices and agents) to collaborate on the solution and pipeline development of product opportunities.
Expand market share by driving an active opportunity pipeline and qualification.
Develop and execute account plans outlining customer goals, objectives, strategies, and timelines.
Conduct regular business reviews, leveraging internal data and market intelligence to gain customer insights, to uncover new opportunities for growth, retain and grow business by presenting strategic solutions to customers.
Own account strategy including RFP, proposals and award management.
Manage conflict and navigate difficult conversations with the customer using diplomatic tactic.
Manage customer expectations and ensure timely resolution of issues and concerns.
Provide regular reporting on account performance, market trends and competitive activities.
Achieve revenue, volume and profitability targets for assigned accounts.
Requirements:
At least 5 years of experience in freight forwarding and logistics industry, with at least the last 2 years of experience in key account management role.
At least 3 years of experience in at least middle management level.
Experience managing large and complex customer accounts in challenging environments.
Proven track record of meeting and exceeding revenue, volume and profitability targets.
Proven track record of delivering measurable financial results through sales or account management solutions.
Demonstrates and drives a data driven approach with strong analytical skills for complex logistics solutions.
Vertical experience in Electronics is a great plus.
Effective verbal, written communication in English and effective presentation skills.